TY  - BOOK
AU  - "Evans, R. David"
ED  - "Margaret T. Hearn, Max R. Uhlemann, Allen E. Ivey"
TI  - Essential interviewing: : A programmed approach to effective communication
SN  - 0-534-55848-8
U1  - 158.3 
PY  - 2004///
CY  - Belmont
PB  - Brooks/Cole - Thomson Learning
KW  - Mass Communication
ER  -