TY  - BOOK
AU  - Zeithaml, Valarie A. Bitner,Mary Jo Gremler,Dwayne D.
TI  - Services Marketing: Integrated Customer Focus Across the Firm
SN  - 97800781121102
U1  - 658.8 
PY  - 2018///
CY  - USA
PB  - McGraw Hill Education
KW  - Marketing
N1  - Includes Index
ER  -