TY  - BOOK
AU  - "Hiltrop, Jean M."
AU  - "Udall, Sheila"
TI  - The essence of negotiation
SN  - 81-203-1201-5
U1  - 658.4052 
PY  - 2002///
CY  - India
PB  - Prentice Hall Of India
ER  -