TY  - BOOK
AU  - "Smith, P.R."
AU  - "Chaffey,  Dave"
TI  - E-marketing excellence: the heart of e-business
SN  - 0-7506-5335-3
U1  - 658.84 
PY  - 2003///
CY  - U.K.
PB  - Butter worth Heinemann
ER  -