TY  - BOOK
AU  - "Shaffer, Jim"
TI  - The leadership solution: connecting people to strategy creating teams that act like owners communication tactics of today's
SN  - 0-07-079063-9
U1  - 658.4092 
PY  - 2000///
CY  - U.S.A.
PB  - McGraw Hill
ER  -