TY  - BOOK
AU  - "Murphy, Hearta A."
AU  - "Hildebranot, Herbert W.; Thomas, Jane P."
TI  - Effective business communications
SN  - 0-07-044398-X
U1  - 651.7 
PY  - 1997///
CY  - New York
PB  - McGraw Hill
ER  -