000 00379nam a2200157Ia 4500
008 160902s9999 xx 000 0 und d
020 _a9788131754474
040 _cPK-GjGUL
082 _a658.8
_bVER-S
100 _a"Verma, harsh V."
245 0 _aServices marketing
_btext and cases
260 _aNew delhi
_bPearson
_c2012
300 _a660p
546 _aEng.
942 _cBK
999 _c10313
_d10313