000 00518nam a22001817a 4500
005 20161107113142.0
008 161107b xxu||||| |||| 00| 0 eng d
020 _a9788131759394
040 _cPK-GjGUL
082 _a658.8
_bLOV-S
100 _aLovelock, Christopher Lovelock, Christopher
245 _aServices marketing :
_bpeople, technology, strategy
_cChristopher Lovelock
250 _a7th ed.
260 _aChennai :
_bPearson ,
_cc2011.
300 _a683 p.
700 _aWirtz, Jochen
942 _2ddc
_cBK
999 _c12448
_d12448