| 000 | 00428nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 160902s9999 xx 000 0 und d | ||
| 020 | _a81-7554-095-8 | ||
| 040 | _cPK-GjGUL | ||
| 082 |
_a658.8 _bWIL-P |
||
| 100 | _a"Wilson, Charles" | ||
| 245 | 0 |
_aProfitable customers _b"how to identify, develop and retain them" |
|
| 250 | _a2nd ed | ||
| 260 |
_aIndia _bKogan Page _c1999 |
||
| 300 | _a184 | ||
| 546 | _aEng. | ||
| 942 | _cBK | ||
| 999 |
_c1257 _d1257 |
||