000 00449nam a2200157Ia 4500
008 160902s9999 xx 000 0 und d
020 _a0-85297-511-2
040 _cPK-GjGUL
082 _a658.8
_bWAT-M
100 _a"Watkins, Charles"
245 0 _a"Marketing, sales and customer servicers"
_bunderstanding the theory and practice of selling through service
260 _aIndia
_bA.I.T.B.S.
_c2002
300 _a348
546 _aEng.
942 _cBK
999 _c1717
_d1717