000 | 00401nam a2200169Ia 4500 | ||
---|---|---|---|
008 | 160902s9999 xx 000 0 und d | ||
020 | _a0-321-05591-8 | ||
040 | _cPK-GjGUL | ||
082 |
_a658.8 _bRUS-S |
||
100 | _a"Rust, Roland T." | ||
245 | 0 | _aService marketing | |
260 |
_aU.S.A. _bAddison Wesley _c1999 |
||
300 | _a508 | ||
546 | _aEng. | ||
700 | _a"Zahorik, Anthony J." | ||
942 | _cBK | ||
999 |
_c1774 _d1774 |