000 | 00428nam a2200169Ia 4500 | ||
---|---|---|---|
008 | 160902s9999 xx 000 0 und d | ||
020 | _a81-7554-095-8 | ||
040 | _cPK-GjGUL | ||
082 |
_a658.8 _bWIL-P |
||
100 | _a"Wilson, Charles" | ||
245 | 0 |
_aProfitable customers _b"how to identify, develop and retain them" |
|
250 | _a2nd ed | ||
260 |
_aIndia _bKogan Page _c1999 |
||
300 | _a184 | ||
546 | _aEng. | ||
942 | _cBK | ||
999 |
_c1853 _d1853 |