000 00389nam a2200157Ia 4500
008 160902s9999 xx 000 0 und d
020 _a81-203-0903-0
040 _cPK-GjGUL
082 _a658.562
_bBAN-T
100 _a"Bank, John"
245 4 _aThe essence of total quality management
260 _aIndia
_bPrentice Hall Of India
_c1998
300 _a203
546 _aEng.
942 _cBK
999 _c2141
_d2141