000 00458nam a2200169Ia 4500
008 160902s9999 xx 000 0 und d
020 _a0-07-040273-6
040 _cPK-GjGUL
082 _a005.74
_bBER-B
100 _a"Berson, Alex"
245 0 _aBuilding data mining applications for CRM
260 _aIndia
_bTata McGraw Hill Publishing Company
_c1999
300 _a510
546 _aeng
700 _a"Smith, Stephen J.; Thearling, Kurt"
942 _cBK
999 _c7385
_d7385