000 00426nam a2200169Ia 4500
008 160902s9999 xx 000 0 und d
020 _a81-7758-450-2
040 _cPK-GjGUL
082 _a658.8
_bLOV-S
100 _a"Lovelock, Christopher"
245 0 _aServices marketing
_b"people, technology, strategy"
250 _a5th ed
260 _aIndia
_bPearson Education
_c2008
300 _a594
546 _aeng
942 _cBK
999 _c7701
_d7701