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Services marketing integrating customer focus across the firm

By: "Zeithaml,Valarie A."Contributor(s): "Bitner,Mary Jo"Material type: Text

TextPublication details: Mcgraw Hill 2011Edition: 5thDescription: 763DDC classification: 658.8

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Item type	Current library	Call number	Status	Date due	Barcode
Books	GIFT University, Library GIFT University, Library	658.8ZEI-S (Browse shelf(Opens below))	Available		10666

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