Services marketing integrating customer focus across the firm

By: "Zeithaml,Valarie A."Contributor(s): "Bitner,Mary Jo"Material type: TextTextPublication details: Mcgraw Hill 2011Edition: 5thDescription: 763DDC classification: 658.8
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Books Books GIFT University, Library

GIFT University, Library

 658.8ZEI-S (Browse shelf(Opens below)) Checked out 26/06/2021 10668

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