Services marketing :
Lovelock, Christopher Lovelock, Christopher
Services marketing : people, technology, strategy Christopher Lovelock - 7th ed. - Chennai : Pearson , c2011. - 683 p.
9788131759394
658.8 / LOV-S
Services marketing : people, technology, strategy Christopher Lovelock - 7th ed. - Chennai : Pearson , c2011. - 683 p.
9788131759394
658.8 / LOV-S